Astoria Beauty Term Conditions
Welcome to Astoria Beauty. By accessing our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully to ensure a smooth and trusted shopping experience.
1. General
• These Terms & Conditions apply to all purchases made through Astoria Beauty's official website and social platforms.
• Astoria Beauty reserves the right to update or change these terms without prior notice.
• Astoria Beauty reserves the right to update or change these terms without prior notice.
2. Orders & Confirmation
• All orders must be confirmed via phone, SMS, or WhatsApp before dispatch.• Astoria Beauty reserves the right to cancel any unverified or suspicious orders.
• By confirming an order, you agree to our Return, Exchange, and Shipping Policies.
3. Pricing & Payment
• All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT (if any).
• Payment options include Cash on Delivery (COD) and other available gateways.
• Delivery charges are separate and non-refundable.
4. Shipping & Delivery
• We provide nationwide home delivery via Pathao and Steadfast Courier Service.
• Delivery timelines: 1–3 days inside Dhaka, 3–5 days outside Dhaka.
• Customers may refuse or return a parcel only at the time of delivery, in front of the delivery person.
5. Return & Exchange Policy
• No Refunds after purchase or once a parcel is received.
• Exchanges are allowed within 3 days of delivery, subject to stock availability and product condition.
• Items must be unused, unworn, and returned with original tags and packaging.
• Certain items (e.g., undergarments, custom-made products) are non-exchangeable.
6. Product Availability & Accuracy
• We strive to ensure product images, descriptions, and details are accurate.
• However, slight variations in color, fabric texture, or measurements may occur due to photography, lighting, or manual production.
• Astoria Beauty reserves the right to discontinue or limit product availability at any time.
7. Use of Personal Information
• Customer data is collected and used in accordance with our Privacy Policy.
• We do not sell or share your personal information with unauthorized parties.
8. Intellectual Property
• All content on the Astoria Beauty website — including logos, images, product designs, and text — is the intellectual property of Astoria Beauty.
• Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
• Astoria Beauty is not responsible for delays or damages caused by courier services, natural events, or circumstances beyond our control.
• Liability is limited to the value of the purchased product.
10. Governing Law
• The laws of Bangladesh govern these Terms & Conditions.
• Any disputes shall be resolved under the jurisdiction of Bangladeshi courts.
Contact Us
For any questions regarding our Terms & Conditions:
We are a fast growing online based beauty and skincare shop committed to ensuring authentic products to our customers with uncompromising quality and trust. Built with a clear vision, our brand was established to make premium beauty and skincare essentials accessible to everyone without inflated prices or misleading claims. Shop smart. Glow hard.
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